Hospitality Huddles

024. If You Confuse Your Guests, They Won't Engage - The Importance of Wayfinding to Your F&B Concepts

This week Scot Turner is joined by Craig Whitehead of Fenlands to kick off our week discussing transitional spaces on our Auden Hospitality media channels.
During the chat we cover why making guest transition is so important, the biggest mistakes hoteliers make when it comes to signage and why human psychology means it's likely no one really reads what your asking them.
 
To learn more about Craig check out his LinkedIn profile;
https://www.linkedin.com/in/craig-whitehead-fenlands-wayfinding-sign-consultant/ 
And more about Fenlands:
https://fenlands.co.uk/ 
 
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To learn more about how Transitional Spaces effect your guest experience, then subscribe to our channels to learn more throughout the week.
https://www.linkedin.com/company/audenhospitality/ 
https://www.audenhospitality.com/foodandbeverageinsider 
https://youtube.com/@audenhospitality?feature=shared 
 

023. Should Hotels Hand Over Their F&B To Uber Eats? Your Questions Answered!

Join Scot Turner and Steve Turk as they answer your questions on a special LinkedIn Live episode.
Both Steve and Scot are former hoteliers who still love everything about the hotel industry and tackle questions shared by you about hotels, F&B and short-term rentals.
If you didn't catch the live show, this is your chance to hear it back on podcast.
 
If you would like to know more about Scot Turner visit his LinkedIn page here:
https://www.linkedin.com/in/scot-turner/ 
If you would like to know more about Steve Turk visit his LinkedIn page here:
https://www.linkedin.com/in/stevelturk/ 
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Hospitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about their F&B to create outlets their guests will love.
To know more about how Auden can help you tackle your F&B challenges, visit the website www.audenhospitality.com 

BITESIZE: How A Croissant Going Viral Connected A Community

Welcome to this week's episode of Hospitality Huddles! Today, we are excited to share an inspiring story about how a lemon meringue croissant went viral and saved our project at Chestnut Bakery in 2021. This tale is a testament to the power of creative marketing and emotional connection, especially during challenging times like the COVID-19 lockdowns.
 
In this episode, you'll hear:
- The journey of launching Chestnut Bakery during a pandemic
- The clever strategies we used to engage our community with limited resources
- How a simple lemon meringue croissant became a symbol of hope and connection
- Key marketing lessons learned that you can apply to your own projects
 
Discover how we turned adversity into opportunity and achieved viral success with no physical location and a shoestring budget. Learn the importance of creating craveable products, emotional connections, and evolving your offerings to keep guests coming back.
 
 
Thank you for watching! Don't forget to like, share, and subscribe for more inspiring stories and marketing tips. See you next time!
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Hospitality Huddles is brought to you by Auden Hospitality, helping hoteliers to think differently about F&B to create outlets their guests will love.
Learn more about Auden at www.audenhospitality.com

022. keynote Speech at Anglia Ruskin University London

In this weeks episode, listen to Auden Founder Scot Turner give a keynote speech to students at Anglia Ruskin University who were on the Hospitality Course studying innovation and entrepreneurship.
 
The episode shares Scots background, how Auden developed over the two years and the four lessons learnt from that period.
 
During the episode, Scot mentions a clip from Diary of a CEO, here is the link
 
Enjoy the show!
 
Learn more about Auden Hospitality by visiting our website
www.audenhospitality.com 
 

Bitesize Episode: 20 Tips To Transform Your Hotel F&B

Join Scot Turner for another first Bitesize Episode where we share actionable tips to help you think differently to grow your F&B operation and create outlets your guests will love.
This week's episode shares 20 tips to improve your F&B, we are sure there will be a tip for everyone so if you are an F&B Leader, grab a pen and notepad because this is worth listening to.
To learn more about Auden, visit our website www.audenhospitality.com 
 Enjoy the Show!

021. Hospitality Brews May 2024

Join Scot Turner and Michelle Moreno for their monthly round-up about all things hospitality. 
 
Each month they tackle some of the biggest news stories affecting our industry in the month.
 
Hospitality Brews will be live on LinkedIn on the first Wednesday of every month and released on audio format shortly after.
 
Mark your diaries, put the kettle on and pick out your favourite dunker, sit back and enjoy the show.
 
Follow Scot on LinkedIn here
www.audenhospitality.com 
Follow Michelle on LinkedIn here
www.qableadership.com 
 

020. Chatting Hotels, Content Creation and Under-Utilised Spaces.

Join Scot Turner on our latest huddle as Steve Turk joins the show to have a conversation between two old hoteliers.  They discuss all things hotels, underutilised spaces, consultants, personal brand and their journey from hotelier to owning their own businesses.
Its an episode packed full of insights and anyone in hotels will love the episode.
You can find Steve by visiting his LinkedIn profile below, 
https://www.linkedin.com/in/stevelturk/ 
And here are his fantastic businesses:
Turk Hospitality Ventures
Tangy Management
Hospitality Mentor
Biscayne Coffee
Check out Good Morning Hospitality every Wednesday on LinkedIn here
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Hospitality Huddles is brought to you by Auden Hospitality, challenging hoteliers to think differently about their F&B to create outlets their guests will love - learn more at:
www.audenhospitality.com    
  
And finally..... 
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼
 
https://foodandbeverageinsider.substack.com/ 

019. The Secrets Of Managing Projects Successfully

Join Scot Turner on our latest huddle as he chats with Brendan Kelly, Head of Projects at JKS Restaurants about how to manage projects successfully, why process is important and how to use Notion as your central system.
You can find Brendan by visiting his LinkedIn profile below, https://www.linkedin.com/in/kbrendan/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at:
www.audenhospitality.com    And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/ 

Bitesize Episode: How To Create An F&B Strategy In Three Steps.

Join Scot Turner for our first Bitesize Episode where we share one actionable tip to help you think differently to grow your F&B operation and create outlets your guests will love.
Listen to the three-step process we follow at Auden Hospitality when we visit a hotel to do an F&B strategy.
To learn more about Auden, visit our website www.audenhospitality.com 
Enjoy the Show!

018. How The “Impact Filter” Enables Project Success

Join Scot Turner on our latest huddle as he chats with Jeremy Julian about all things tech, the 'impact filter' and the lessons learned from 250 podcast episodes.  This is such a great conversation and so many things to take away from Jeremy's experience.
You can find Jeremy by visiting his LinkedIn profile below, https://www.linkedin.com/in/jeremy-julian/ 
Restaurant Technology Guys Podcasthttps://restauranttechnologyguys.com/ -----------------------------Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com   And finally..... Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?F&B Insider is read in over 57 countries, see more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/