Hospitality Huddles

008. The Future of Using Data in the Hospitality Industry.

Join Scot Turner on our latest huddle as he speaks with Derek Smith about all things data and what the future looks like for the use of analytics, AI in the industry and why Derek isn't worried about Chat GPT! 
You can find Derek by visiting his LinkedIn profile below
https://www.linkedin.com/in/dereksmithcm/ 
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com 
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
F&B Insider is read in over 39 countries, see more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/ 

007. Why Coaching Should Be Part Of Your People Strategy.

Did you know, that middle management are the people in your business that are most exposed to burn out?  And, did you know that many are not given the tools to help them deal with the challenges they face everyday?
There is an answer....
In this episode of Hospitality Huddles, the panel discusses how important coaching can be for an organisation and focus on what the benefits are of bringing external coaches in to develop your people.It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
Host Scot Turner is joined by;Andy Jones Monte SilvaAdam LambDon't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right strategy into your business.
Find our Panelists on LinkedIn
Andy Jones -https://www.linkedin.com/in/andyjonesmihi/
Monte Silva - https://www.linkedin.com/in/montesilva/Adam Lamb - https://www.linkedin.com/in/adamlamb/Scot Turner - https://www.linkedin.com/in/scot-turner/  
 
To Subscribe to the newsletters of the panelists, follow these links:
 
Andy Jones
The Leadership Buffet Newsletter
https://www.linkedin.com/newsletters/7052228038159159296/
 
Monte Silva
Restaurant Success Newsletter
https://www.linkedin.com/newsletters/7137664370506924032/
 
Adam Lamb
Your Recipe For Career Success Newsletter
https://www.linkedin.com/newsletters/your-recipe-for-career-success-7016778639539150848/
 
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com  
 
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.Thanks for listening 🙌🏼

006. We Have To Start Looking At Our Wine Lists More Strategically.

Join Scot Turner on our latest huddle as he speaks with Owen Ward about where operators make the most common mistakes in their wine list and why looking at your offer strategically can help you increase revenue.  
 
It was a fantastic chat that was full of takeaways and action points to grow your wine sales.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again - learn more at www.audenhospitality.com 
 
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
See more and subscribe here ✍🏼
https://foodandbeverageinsider.substack.com/ 

005. Curating Food Experiences and Hotels From A Guests Perspective

Join Scot Turner on our latest huddle as he speaks with Karl Wilder about a life travelling the world curating food tours and some of the things he learned travelling the world and staying in hotels.  
Karl has an infectious viewpoint and some of the topics he raises will resonate with people in the industry.
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community?
See more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/
 

004. Shift Your Mindset & Disrupt Your Training

Have you changed the way you train your people today compared to the way you trained them yesterday?  If you answered yes, then its time to disrupt the way you train your people.
In this episode of Hospitality Huddles, the panel discusses how we need to start looking at personalisation, choice, authenticity, speed and user experience to start engaging our teams better.
It is an episode with so many takeaways you will want to have a pen and piece of paper ready to make notes.
Host Scot Turner is joined by;Jason Berkowitz - Arrow Up TrainingJulia Smith - BlendKieron Bailey - Otolo
Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business.Find our Panelists on LinkedIn
Jason Berkowitz - https://www.linkedin.com/in/jasondberkowitz/ 
Julia Smith - https://www.linkedin.com/in/julia-smith-966a83152/ 
Kieron Bailey - https://www.linkedin.com/in/theboybaileyspeaks/ Scot Turner - https://www.linkedin.com/in/scot-turner/  
 
For more information about some of the platforms mentioned on the call see the links below:Arrow Up Training - https://arrowuptraining.com/ 
Blend - https://weareblend.ai/ 
Otolo - https://www.myotolo.com/ 
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com 
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.
Thanks for listening 🙌🏼

BONUS: In Conversation About Hotel F&B

Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for a bonus huddle to talk about hotel F&B and share Wouter's experience of over 30 years working and running luxury hotels all over the world.It's a great episode for your coffee break to give you some ideas about how you can look at F&B differently and as usual, is full of great ideas from Wouter.Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼https://foodandbeverageinsider.substack.com/

003. Hospitality Is A Real Career, We Just Don’t Shout About It

Wouter de Graaf, Founder and CEO of Hospo Life joins Scot Turner for another huddle to talk about his career, hospitality and how Hospo Life are helping Students and Operators in the industry.
 
Wouter also shares that so many students who are studying hospitality never actually go into a job in the industry after they complete their studies and how we can change how people think about the industry.
 
Its a conversation full of insights, knowledge and conversation and one you don't want to miss.
 
Hospitality Huddles is brought to you by Auden Hospitality, working with hoteliers to make F&B great again.
 
Have you seen the only newsletter created for F&B leaders that share tips to grow your performance and welcomes you into a global peer community? See more and subscribe here ✍🏼
 
https://foodandbeverageinsider.substack.com/
 
 

002. Is Retention Just An Industry Hype Word?

Is retention an industry hype word?  Is it actually the best way to measure your people strategies, on this week's Huddle we welcome Michelle Moreno, Matt Grimshaw and Ellie Hickling to answer these questions.
 
Find out why employee segmentation can help you improve engagement, how a scoring system can aid your senior managers and why tech needs to be adopted and embraced to find those marginal gains.
 
Episode shout outs include:
StintBrigadTenzoYoudaDerek Smith & Canopy MetricsAndy JonesDavid SalyersKris HallThe Burnt Chef ProjectHospitality Huddles is brought to you by Auden Hospitality working with hoteliers to make F&B great again.

001. The Secrets Behind The Perfect Tech Implementation

Are you a hospitality operator looking to revolutionise your business with technology, but unsure where to start?  Or maybe you know you need to change, but the thought of the upheaval is just too much for your team that is already overwhelmed? 
Check out this week's episode "The Secrets Behind The Perfect Tech Implementation." where we will be diving deep into the strategies, insights, and practical steps to confidently integrate technology into your operations successfully.
Host Scot Turner is joined by;Troy Hooper - Founder & CEO, Kiwi Restaurant Partners and Co-CEO of Pepper Lunch Restaurants Chris Fletcher - Founder Tech on Toast Matt Hardoon - Vice President, Sales & Partnerships, Market Man Don't miss out on this opportunity to learn from some of the best so you can take advantage of implementing the right tech into your business.
 
Find our Panelists on LinkedIn
Scot Turner - https://www.linkedin.com/in/scot-turner/ 
Troy Hooper - https://www.linkedin.com/in/jtroyhooper/ 
Chris Fletcher - https://www.linkedin.com/in/chris-fletcher-52391150/ 
Matt Hardoon - https://www.linkedin.com/in/hardoon/ 
 
For more information about some of the platforms mentioned on the call see the links below:
Tech on Toast - https://www.techontoast.community/ 
MarketMan - https://www.marketman.com/ 
 
This episode is brought to you in partnership with Auden Hospitality, see more here;
www.audenhospitality.com 
 
And finally, if you like this episode, please leave a review wherever you listen to your podcasts.
 
Thanks for listening 🙌🏼
 

TRAILER: Hospitality Huddles

Hospitality Huddles, where Hospitality Meets Conversation: Unveiling the Industry's Secrets, One Huddle at a Time.
We are bringing together industry thought leaders and some of the most creative minds shaping the future of hospitality from all around the world to share insights tackling the pain points operators just like you face everyday.
Together, we'll explore the heart and soul of this ever-evolving industry, one huddle at a time.